A dedicated CoE that leverages AI, ML, NLP, and other cutting-edge technologies to develop solutions that automate repetitive tasks and provide fast resolution with low customer effort
Proprietary platform with a rich set of cognitive computing services to create solutions for speech, text, image and video Intelligent assistant to build conversation interfaces for any application, device or channel Customized bots (Informational, Personalized, and Transactional) with self-learning capability and ability to automate the knowledge base in the Natural Language Understanding (NLU) engine to enhance the level of service